Stansted Meet and Greet Parking for Disabled Travellers

Start with the [Stansted parking comparison page](/parking/stansted/stansted-meet-and-greet-parking) and enter your travel dates and planned handover and collection times. Compare the displayed products, prices, booking terms and arrival instructions—not just the price.

With Meet & Greet, you hand your car and keys to the parking operator at the designated meeting point. The operator parks your car and brings it to the agreed return point when you come back, following the booked product’s procedure. Compare Airport Parking Extras is the comparison and booking site; check who operates the product you select.

If a detail affecting your journey is unclear, seek confirmation before completing payment.

Do not assume every product uses the same handover point, or that the return location is identical to the departure location. Ask for the exact designated points and directions for both journeys.

Check the practical details that matter to you: - How far is each point from the terminal entrance or your agreed assistance meeting point? - Does the route involve kerbs, steps, crossings or lifts? - Is there suitable space and permission to deploy your ramp or unload mobility equipment? - Are there stopping restrictions or separate charges you need to understand? - What should you do if you cannot find or reach the designated point?

Meet & Greet describes the parking handover service; it does not by itself confirm that a location meets your access needs.

Follow your booked product’s arrival instructions, including any requirement to telephone before reaching the meeting point. Keep the booking reference and operator’s contact details accessible.

Before handing over your keys, allow time for passengers to get out and for your wheelchair, walking aid, luggage and essential medication to be removed. If you need help with unloading or transferring out of the car, agree who will provide it in advance; do not assume the parking driver can do so.

Tell the operator about vehicle adaptations or driving controls before booking and confirm that the vehicle can be accepted. Our guide to [taking your own wheelchair on a plane](/guides/taking-your-own-wheelchair-on-a-plane) can help you plan the next stages of your journey.

Booking parking does not book airport assistance. Request assistance through your airline or travel provider in advance, following their requirements, and confirm where you should meet the assistance team at Stansted.

Explain the support you need between the parking handover point and that meeting point. Do not assume assistance staff will meet you at your car.

For a hidden disability, consider any communication, queuing or waiting needs that could affect the handover. Ask whether clear written directions or a specific contact procedure can be arranged. Confirm any requested adjustments rather than treating them as included in the parking booking.

Use the return instructions for your booked product, including when to contact the operator after landing. Do not assume landing alone triggers the car’s return. If you need time to collect mobility equipment or receive assistance, explain this when coordinating collection.

Confirm how you will reach the designated return point and who will help you transfer into the car or reload equipment if needed. Keep the operator updated if baggage collection or assistance takes longer than expected.

The Stansted service operates 04:00–23:00 daily. Before paying, check the procedure for a delayed flight or a collection that could fall outside those hours; do not assume out-of-hours handover is possible.

Planning ahead gives you time to confirm meeting points, discuss equipment or vehicle requirements and coordinate airport assistance separately. It does not guarantee a particular product, accessibility arrangement or lower price.

Once the arrangements are confirmed and suitable, select your product and pay online. Save the booking confirmation, arrival and return instructions, and relevant contact details somewhere easy to access during travel.

Allow time for unloading and the journey to your assistance meeting point as well as check-in. Use our [Stansted departure timing guide](/guides/stansted-airport-check-in-security-arrival-guide) to help plan your airport arrival.